Client Advisor
Join Pomellato in Milan as a Client Advisor. Represent the DoDo brand, manage client relations, and contribute to boutique success. Fluent Italian and English required.
Overview
Pomellato, a distinguished name within the luxury jewelry sector, is part of the esteemed Kering Group, a global leader in luxury fashion. Renowned for its avant-garde designs and exceptional craftsmanship, Pomellato offers a stimulating environment for professionals seeking to contribute to a brand that values creativity and innovation.
Role & Responsibilities
- Serve as a brand ambassador, embodying and promoting the values and philosophy of DoDo.
- Manage client relations by identifying customer needs and ensuring exceptional service.
- Maintain product presentation standards both in front and back of house.
- Collaborate effectively with team members to achieve boutique goals and ensure smooth operations.
- Utilize CRM tools to develop long-term customer relationships and promote brand loyalty.
- Stay informed about fashion trends and competitors to enhance client interactions.
- Adhere to company grooming standards and policies.
Qualifications
- Proven experience in luxury fashion or jewelry retail.
- Fluent in Italian and English; additional languages are advantageous.
- Availability to work flexible hours, including weekends and holidays.
Skills
Experience
Previous experience in luxury fashion or jewelry retail is required.
Benefits
Pomellato offers opportunities for professional growth within a dynamic and innovative team. The company is committed to talent development and internal mobility, fostering leadership skills and potential in a stimulating work environment.
Culture
Pomellato prides itself on a workplace culture that encourages creativity, innovation, and personal growth. As part of the Kering Group, the company promotes a collaborative and inclusive environment where employees are empowered to reach their full potential.