Client Advisor
Join Pomellato in Hamburg as a Client Advisor. This full-time role offers a chance to work with a luxury brand, focusing on client relations and sales in a dynamic environment.
Overview
Pomellato, a distinguished name in the luxury jewelry sector, is part of the esteemed Kering Group, a global leader in luxury fashion. Known for its innovative designs and commitment to craftsmanship, Pomellato offers a dynamic and enriching work environment where employees are encouraged to thrive and develop their careers.
Role & Responsibilities
- Act as a brand ambassador, embodying the values and philosophy of the brand to maximize sales.
- Manage client relations and identify customer needs to ensure exceptional service.
- Guide clients through the buying journey, from product discovery to purchase and beyond.
- Support store management and contribute to achieving sales targets.
- Maintain up-to-date knowledge of product characteristics and trends.
Qualifications
- Previous experience in a customer service-focused environment, preferably in luxury retail.
- Fluency in German and English; additional languages are advantageous.
Skills
Experience
Experience in a luxury retail environment with a focus on customer service is required.
Benefits
The role offers opportunities for professional growth and development within a dynamic team. Pomellato is committed to fostering talent and promoting internal mobility, providing a stimulating and fulfilling workplace environment.
Culture
Pomellato, under the Kering Group, cultivates a culture of innovation and excellence. The company values leadership development and encourages employees to reach their full potential in a supportive and dynamic environment.