Watch & Jewelry Consultant

Location Beverly HillsCaliforniaUSA
Type Other
Seniority Mid-Level
Posted Mar 16, 2026
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Piaget is hiring a Watch & Jewelry Consultant in Beverly Hills to deliver exceptional boutique service and drive sales for its watches and high jewellery.

Overview

Piaget is a Swiss maison celebrated for high-jewellery creations and ultra‑thin watchmaking, combining technical mastery with couture aesthetics. As part of the Richemont group, Piaget operates an international network of boutiques that prize artisanal savoir‑faire, refined client service and a design-led approach to luxury.

Role & Responsibilities

  • Deliver personalised, concierge-level client service to high-net-worth customers, cultivating long-term relationships and repeat business.
  • Achieve and exceed individual and boutique sales targets through active selling, cross-selling and clienteling.
  • Present and articulate product history, technical characteristics and craftsmanship of Piaget watches and jewellery to prospective clients.
  • Manage client appointments, follow-ups and VIP communications using the boutique CRM; prepare and maintain client files.
  • Ensure visual merchandising, boutique presentation and stock integrity meet brand standards; receive, handle and reconcile inventory.
  • Coordinate with after-sales and service teams to manage repairs, warranties and customer enquiries with discretion and professionalism.
  • Support store operations including POS transactions, daily cash handling, reporting and adherence to loss-prevention procedures.

Qualifications

  • Minimum 2 years’ experience in luxury retail sales, preferably in watches or high jewellery.
  • Proven track record of selling to high-net-worth clients and achieving measurable sales KPIs.
  • Strong interpersonal skills and polished presentation appropriate for a luxury boutique environment.
  • Legal authorization to work in the United States (employer will verify eligibility).
  • Professional appearance and the ability to work flexible hours including weekends and evenings as required by boutique operations.

Skills

Clienteling and relationship management Luxury product knowledge — watches and fine jewellery Visual merchandising and boutique presentation POS and cash-handling procedures CRM usage for appointment management and follow-up Upselling and cross-selling techniques Inventory handling and stock reconciliation Discretion with client information and high-value merchandise

Experience

Typically 2+ years of direct sales experience within luxury watchmaking or high jewellery boutiques, demonstrating a consistent ability to meet sales targets and to develop relationships with affluent clientele.

Education

High school diploma or equivalent required; bachelor's degree in business, luxury management, hospitality or a related field preferred.

Culture

Piaget cultivates a culture that reveres craftsmanship, creativity and understated elegance. Boutique teams are client-focused, collaborative and held to exacting standards of presentation and service within the wider Richemont family.