Account Manager

Overview

LOEWE Perfumes, a distinguished name in the luxury fragrance sector, is part of the esteemed LVMH Group, a global leader in high-end goods. Renowned for its commitment to excellence and innovation, LOEWE Perfumes offers a dynamic environment where creativity and luxury converge. As an employer, the brand is dedicated to fostering talent and providing opportunities for professional growth within the vibrant world of luxury perfumes.

Role & Responsibilities

• Set and communicate sales targets for team members in alignment with company goals.
• Drive proactive sales of LOEWE Perfumes products, ensuring a luxury service standard for all customers.
• Lead and coach the team to achieve sales targets, fostering a high-performance culture.
• Implement cross-selling strategies to enhance average transaction value and units.
• Educate and train team members on product knowledge and brand storytelling.
• Engage with customers, providing personalized product recommendations and overcoming objections.
• Manage team performance, identifying coaching and development opportunities.
• Oversee stock management in collaboration with the Area Manager.
• Organize and execute business growth initiatives through events and collaborations.
• Ensure completion of operational and administrative tasks to a high standard.
• Participate in merchandise management in accordance with corporate guidelines.
• Adhere to company and store policies, building strong relationships with store management.

Qualifications

• Entrepreneurial mindset with a focus on business development.
• Organizational skills to manage paperwork and team dynamics.
• Tenacity and commitment to delivering exceptional luxury service.
• Self-confidence and strong selling skills.
• Knowledge of cosmetics and make-up application.
• Excellent communication skills to identify customer needs.
• Immaculate grooming and presentation.

Skills

Experience

A minimum of 5 years of experience in a similar role within the luxury retail sector is required.

Benefits

The position offers opportunities for career advancement within the prestigious LVMH Group, access to exclusive training programs, and the chance to work in a vibrant luxury retail environment.

Culture

LOEWE Perfumes fosters a culture of elegance and innovation, where employees are encouraged to express their creativity and passion for luxury. The workplace is characterized by a collaborative spirit and a commitment to excellence, reflecting the brand's dedication to providing an unparalleled customer experience.