Account Manager

Overview

LOEWE Perfumes, a distinguished name in the luxury fragrance sector, is part of the esteemed LVMH group, renowned for its commitment to excellence and innovation in the luxury goods industry. As an employer, LOEWE Perfumes offers a dynamic and inspiring work environment where creativity and passion for luxury are highly valued.

Role & Responsibilities

• Set sales targets for team members in alignment with company expectations.
• Actively sell LOEWE Perfumes products while delivering a luxury standard of service to customers.
• Lead and coach the team to ensure awareness and achievement of sales targets.
• Proactively engage in cross-selling across product categories to increase average transaction value and units.
• Educate and train team members on LOEWE Perfumes products and brand stories.
• Initiate customer contact and engage them both at the counter and through traffic stopping.
• Manage team members by identifying coaching and development opportunities and providing training and guidance.
• Collaborate with the Area Manager to manage stock levels effectively.
• Grow the business through events and collaborations.
• Ensure completion of operational and administrative tasks to the highest standard.
• Participate in merchandise management in line with corporate guidelines.
• Adhere to company procedures and policies as outlined in the employee handbook.
• Build relationships with store management and adhere to store policies and procedures.
• Perform additional duties as directed by the management team.

Qualifications

• Entrepreneurial mindset with a focus on business development and sales growth.
• Organizational skills to manage paperwork, team members, and client needs.
• Tenacity to ensure customers receive the best luxury service.
• Self-confidence to engage with customers and utilize strong selling skills.
• Knowledge of cosmetics and make-up application.
• Immaculate grooming and presentation to embody LOEWE Perfumes' elegance.

Skills

Experience

Minimum of 5 years in a similar role within the luxury retail or cosmetics industry.

Benefits

Competitive benefits package including opportunities for career advancement within the LVMH group.

Culture

LOEWE Perfumes fosters a culture of luxury, creativity, and excellence. Employees are encouraged to express their passion for the brand and contribute to a collaborative and innovative work environment. The company values elegance and sophistication, both in its products and its people.