Account Manager

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Location EdinburghScotlandUK
Type Full-time
Seniority Manager
Posted Feb 24, 2026

Join Loewe in Edinburgh as an Account Manager, leading a team at Harvey Nichols. This full-time role requires 3 years of experience in luxury retail. Apply now to be part of the prestigious LVMH group.

Overview

Loewe, a distinguished name in the luxury fashion industry, is renowned for its exquisite perfumes and cosmetics. As part of the prestigious LVMH group, Loewe offers unparalleled opportunities for career growth and development within a global network of luxury brands. The company is committed to excellence, innovation, and the highest standards of customer service.

Role & Responsibilities

  • Set sales targets for team members in alignment with company expectations.
  • Proactively sell Loewe Perfumes products while providing a luxury standard of service.
  • Lead and coach the team to achieve sales targets.
  • Engage in cross-selling across product categories to increase average transaction value and units.
  • Educate and train team members on Loewe Perfumes products and their stories.
  • Initiate customer contact and provide personalized product recommendations.
  • Manage stock levels in partnership with the Area Manager.
  • Grow the business through events and collaborations.
  • Complete operational and administrative tasks efficiently.
  • Participate in merchandise management in line with corporate guidelines.
  • Adhere to company and store policies and procedures.
  • Build relationships with store management and department store colleagues.

Qualifications

  • Minimum of 3 years of experience in a similar role within the luxury retail sector.

Skills

Strong leadership and coaching abilities. Excellent communication and interpersonal skills. Proficiency in luxury sales and customer service. Organizational skills to manage paperwork and team dynamics. Ability to identify and act on business development opportunities. Knowledge of cosmetics and make-up application.

Experience

A minimum of 3 years of experience in a similar role within the luxury retail sector is required.

Benefits

Employees are offered a comprehensive benefits package, including opportunities for career advancement within the LVMH group.

Culture

Loewe fosters a culture of elegance, innovation, and excellence. Employees are expected to embody the brand's values and deliver the highest standards of luxury service. The workplace environment encourages entrepreneurial spirit and collaboration.