Fragrance Specialist

Seniority Mid-Level
Posted Mar 2, 2026

Join Penhaligon's in London as a Fragrance Specialist at John Lewis Oxford St. This permanent position offers a dynamic environment in luxury retail.

Overview

Penhaligon's, a distinguished name in the world of luxury fragrances, is renowned for its exquisite and unique scent collections. As part of the Puig conglomerate, Penhaligon's benefits from a rich heritage and a commitment to innovation, offering employees a dynamic and inspiring work environment.

Role & Responsibilities

  • Provide exceptional customer service to clients, ensuring a personalized and memorable shopping experience.
  • Demonstrate extensive knowledge of Penhaligon's fragrance collections to assist customers in selecting suitable products.
  • Maintain high standards of visual merchandising and product presentation.
  • Achieve sales targets and contribute to the overall success of the store.
  • Build and nurture strong client relationships to foster brand loyalty.

Qualifications

  • Previous experience in luxury retail or fragrance sales.
  • Proven track record of achieving sales targets.
  • Strong understanding of fragrance notes and compositions.

Skills

Excellent communication and interpersonal skills. Ability to deliver exceptional customer service. Proficiency in sales techniques and clienteling. Keen attention to detail in product presentation.

Experience

A minimum of 2 years of experience in luxury retail or fragrance sales is required.

Education

High school diploma or equivalent.

Benefits

Employees enjoy a comprehensive benefits package, including staff discounts, performance bonuses, and opportunities for professional development within the company.

Culture

Penhaligon's fosters a culture of creativity and excellence, where employees are encouraged to express their passion for luxury fragrances and customer service. The brand values innovation, teamwork, and a commitment to delivering an unparalleled retail experience.