Quality Improvement Specialist

Seniority Mid-Level
Posted Mar 1, 2026

Join Patek Philippe in Geneva as a Quality Improvement Specialist. Leverage expertise in quality tools and methodologies to enhance product excellence in the luxury watchmaking industry.

Overview

Patek Philippe SA Genève, a prestigious name in the horology industry, is renowned for its exceptional craftsmanship and innovation in watchmaking. As part of this esteemed brand, employees are immersed in a culture that values precision, quality, and a commitment to excellence. Patek Philippe is a part of the larger luxury conglomerate, offering stability and growth opportunities within the luxury sector.

Role & Responsibilities

  • Identify and analyze product disruptions in movement components.
  • Address non-conformities through root cause analysis and implement corrective, preventive, and curative actions.
  • Apply quality tools and problem-solving methodologies such as 8D, QRQC, and 5P, and participate in post audits based on encountered disruptions.
  • Support workshops by defining control methods, tools, and training for relevant personnel.
  • Form, lead, and manage multidisciplinary working groups.
  • Contribute to continuous improvement projects.

Qualifications

  • Technician ES degree in Micromechanics with a specialization in quality or equivalent education.
  • Minimum of 3 years of experience in a similar role within a Quality Service, preferably in the watchmaking industry.

Skills

Proficiency in Quality tools (8D, QRQC, Pareto and cause-effect diagrams, PDCA, 5P), statistical analysis, and problem-solving. Ability to lead improvement projects within multidisciplinary teams. Strong attention to detail, diplomacy, listening skills, interpersonal skills, and proactive attitude. Analytical thinking and stress management capabilities.

Experience

A minimum of 3 years in a similar quality-focused role, ideally within the horology sector.

Education

Technician ES degree in Micromechanics or equivalent.

Benefits

Employees benefit from working within a prestigious brand known for its commitment to quality and innovation, with opportunities for professional growth and development.

Culture

The company fosters a culture of precision, innovation, and excellence, encouraging employees to contribute to its legacy of luxury and craftsmanship. Collaboration and continuous improvement are at the core of its workplace environment.