Production Scheduler

Overview

Patek Philippe is a Geneva-based manufacture of haute horlogerie renowned for artisanal craftsmanship, technical excellence and timeless design. As an independent Swiss watchmaker, the company offers careers that combine traditional watchmaking ateliers with rigorous production standards and a commitment to long-term skill development.

Role & Responsibilities

• Create Service Orders and release manufacturing orders (OF) for all workshops; ensure timely launches and follow-up of work-in-progress.
• Escalate and unblock stalled manufacturing orders regardless of cause or location; coordinate corrective actions with stakeholders.
• Translate system priorities into shop-floor visual management boards and communicate priorities to workshop managers during operational meetings.
• Represent scheduling at PPOQM sessions and liaise closely with Planning and other support functions to manage administrative processing of returned parts (recording, routing for rework, issuing new OFs).
• Monitor and update manufacturing lead times for each operation; identify shortages and notify the planner and line manager.
• Manage stock-related activities including order preparation, stock control, staging of products for internal or external dispatch, and updating information systems; prepare related administrative documents as required.
• Ensure procurement of all consumables required for operations and provide high-quality support and communication to internal partners.
• Design, monitor and report production-flow KPIs, analyse flow-related problems and propose improvement actions; participate in project teams as needed.
• Handle operational subcontracting: manage physical and administrative flows, prepare orders, oversee receipt/dispatch and related invoicing; maintain professional communication with external partners.

Qualifications

• Bachelor's degree in Production Management (HES/HEG) or equivalent.
• 3–5 years' experience in production management within the watchmaking industry.
• Solid knowledge of watchmaking production processes and shop-floor operations.
• Excellent interpersonal and communication skills to interact with internal and external partners.
• Strong proficiency with MS Office and experience using ERP systems, specifically SAP.

Skills

Experience

Minimum 3–5 years of hands-on experience in production scheduling or production management within the horology/watchmaking sector, including shop-floor coordination and subcontracting operations.

Education

Bachelor's degree in Production Management (HES/HEG) or equivalent.

Culture

The workplace emphasises meticulous craftsmanship, discretion and a culture of continuous improvement typical of Swiss haute horlogerie. Teams operate in a collaborative, process-driven environment where technical excellence and precision are valued alongside long-term skill transmission.