Production Scheduler

Overview

Patek Philippe is an independent Swiss manufacture of haute horlogerie renowned for artisanal craftsmanship, technical excellence and long-term continuity of expertise. As an employer, the brand emphasizes precision, discretion and rigorous quality standards, offering careers embedded in traditional watchmaking and state-of-the-art production practices.

Role & Responsibilities

• Create and launch Work Orders (Ordres de Service / OF) across all workshops and ensure timely progression of shop‑floor operations.
• Monitor and follow up on blocked work orders, identify root causes and coordinate remedial actions with Planning and workshop leads.
• Translate system priorities into visual management boards and communicate priorities during operational meetings (PPOQM).
• Track manufacturing lead times for each operation and maintain up‑to‑date schedules and status reports.
• Provide operational guidance to workshop managers on priorities during daily/operational review sessions.
• Handle administrative treatment of returned parts (registration, routing for rework, launching replacement OFs) in collaboration with support functions.
• Prepare and manage stock activities: order preparation, stock control, product provisioning for internal and external processes, and update information systems.
• Ensure availability of consumables required for workshop activities.
• Manage operational subcontracting flows: prepare orders, oversee physical and administrative flows, arrange reception/dispatch and support related invoicing.
• Define, create and monitor KPIs for the production flow, analyse flow issues and propose continuous improvement actions; participate in project teams as required.
• Maintain high‑quality communication and support for internal and external partners.

Qualifications

• Bachelor's level qualification in Production Management (HES/HEG) or equivalent.
• 3–5 years' experience in production management or scheduling within the watchmaking industry.
• Solid knowledge of horology production processes and workshop organisation.
• High proficiency with MS Office and practical experience with ERP systems, specifically SAP.
• Excellent interpersonal and communication skills; ability to coordinate across functions and with external subcontractors.

Skills

Experience

Minimum 3–5 years of hands‑on experience in production scheduling or production management within the watchmaking sector, including ERP usage and shop‑floor coordination.

Education

Bachelor's degree in Production Management (HES/HEG) or equivalent.

Culture

The workplace culture combines artisan craftsmanship with industrial rigour, valuing meticulous attention to detail, confidentiality and collective responsibility for product excellence. Teams operate in a disciplined, collaborative environment where continuous improvement and respect for traditional watchmaking techniques coexist.