Fragrance Counter Manager
Join Parfums Christian Dior in Changzhou as a Fragrance Counter Manager. Lead a team to excel in sales and customer service in a luxury retail environment.
Overview
Parfums Christian Dior, a distinguished entity within the prestigious LVMH Group, epitomizes luxury and innovation in the realm of perfumes and cosmetics. Renowned for its commitment to excellence, Dior offers a dynamic environment where creativity and passion are at the forefront, providing employees with the opportunity to contribute to the brand's storied legacy while fostering personal and professional growth.
Role & Responsibilities
- Manage and lead the fragrance counter team to maximize performance in sales and customer service.
- Set individual KPIs for team members and guide their development using Dior's tools and training materials.
- Foster a culture of excellence and continuous improvement, ensuring adherence to Dior's strategic goals and standards.
- Develop business plans to expand the customer base and enhance Dior's market position.
- Monitor competitors and identify opportunities for business development.
- Lead the implementation of Dior promotional programs and ensure the vitality of the store.
- Optimize inventory and sales through data analysis and effective communication with support departments.
- Ensure a customer-centric, service-oriented approach, providing high-level service throughout the sales process.
- Utilize customer data to enhance retention, recruitment, and loyalty.
- Manage daily administrative tasks, including shift planning, inventory management, and sales analysis.
Qualifications
- 5+ years of management experience in luxury retail.
- Proven track record in retail performance, including sales and profitability.
- Experience in a luxury retail environment.
Skills
Experience
A minimum of five years in a managerial role within the luxury retail sector, with a focus on achieving sales targets and enhancing customer experiences.
Benefits
Comprehensive benefits package including health insurance, employee discounts, and opportunities for professional development.
Culture
Dior fosters a vibrant and inclusive workplace culture that values diversity, mutual respect, and teamwork. Employees are encouraged to express their creativity and passion for luxury fashion, contributing to a collaborative environment where innovation thrives.