OTB Group Store Manager
OTB Group / Maison Margiela — Store Manager in Paris: lead retail operations, drive sales and deliver exceptional client experiences at Printemps.
Overview
Maison Margiela is a Paris-based fashion house renowned for its conceptual, deconstructed aesthetic and multidisciplinary approach across ready-to-wear, MM6, accessories, footwear and fragrance. The house is part of the OTB Group, which supports a portfolio of contemporary and luxury labels; under OTB, Maison Margiela maintains its singular identity while expanding its global retail footprint.
Role & Responsibilities
- Lead, motivate and develop the in-store team to drive commercial performance while maintaining exceptional client service standards.
- Deliver personalised, high-end client experiences and cultivate long-term relationships with an international and discerning clientele.
- Define and implement commercial strategies to maximise sales, margin and store profitability.
- Oversee day-to-day store operations including stock control, visual merchandising and adherence to Maison procedures and standards.
- Recruit, train and mentor store staff to strengthen product knowledge, selling skills and employee engagement.
- Monitor and analyse key performance indicators (KPIs) to inform operational and strategic decisions.
- Act as an ambassador for the brand, embodying and promoting Maison Margiela’s values and identity.
Qualifications
- Minimum five years’ experience managing a retail store, preferably within fashion or luxury.
- Proven leadership with a strong commercial orientation and focus on customer service excellence.
- Excellent interpersonal and written communication skills, able to build trust with clients and teams.
- Fluent in French and English.
Skills
Experience
At least 5 years of progressive retail management experience, ideally within luxury fashion or premium retail; demonstrable track record of achieving sales targets, managing teams and operating within a high-volume department store or concession environment is advantageous.
Education
Diploma or degree in business, retail management, hospitality or a related field preferred; equivalent professional retail experience accepted.
Workplace
This position is based in Paris, Île-de-France, France. Cerulean lists 3.334 open roles in Paris, including 77 posted recently. The broader Île-de-France area accounts for 3.732 active listings on Cerulean, 103 of which are new. In France as a whole, Cerulean currently features 4.276 open positions, with 127 posted this week.
Culture
Maison Margiela cultivates a creative, intellectually driven workplace that prizes craftsmanship, experimentation and a thoughtful approach to design. As part of OTB Group, the house operates within a supportive network that values entrepreneurial spirit and international retail excellence.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.