Keyholder

Seniority Mid-Level
Posted Feb 20, 2026

Join Omega on North Michigan Avenue in Chicago as a Keyholder. This role requires experience in luxury retail and offers opportunities for career growth within The Swatch Group.

Overview

Omega, a prestigious brand within The Swatch Group, is renowned for its exquisite luxury timepieces. The Swatch Group, a leader in the global watchmaking industry, offers a dynamic and innovative work environment that fosters professional growth and excellence.

Role & Responsibilities

  • Oversee daily store operations and ensure adherence to company policies.
  • Assist in achieving sales targets and enhancing customer satisfaction.
  • Maintain the security of the store and its assets.
  • Support the management team in training and mentoring sales associates.
  • Handle customer inquiries and resolve issues promptly.

Qualifications

  • Previous experience in luxury retail or a similar role.
  • Strong leadership and organizational skills.
  • Excellent communication and interpersonal abilities.

Skills

Proficiency in sales and customer service. Ability to manage store operations effectively. Competence in handling high-value transactions.

Experience

A minimum of 2 years in a luxury retail environment, preferably in a supervisory or keyholder capacity.

Education

High school diploma or equivalent. Further education in retail management is advantageous.

Benefits

Competitive benefits package including health insurance, employee discounts, and opportunities for career advancement.

Culture

Omega fosters a culture of precision, innovation, and luxury. Employees are encouraged to embody the brand's commitment to excellence and to contribute to a collaborative and supportive work environment.