Third‑Party E‑Commerce Manager
Montblanc is hiring a Manager Third Party E‑Commerce in Hamburg — lead marketplace partnerships and commercial performance for the luxury brand.
Overview
Montblanc is a heritage luxury Maison renowned for its writing instruments, leather goods and watches. As part of the Richemont Group, the brand combines craftsmanship and design with an increasingly sophisticated digital and retail footprint. The organization values meticulous quality, global brand stewardship and cross‑disciplinary collaboration between commercial, creative and technical teams.
Role & Responsibilities
- Define and execute the third‑party marketplace and platform strategy to maximise brand presence, margin and growth across assigned channels (e.g., Amazon, Farfetch, partner marketplaces).
- Manage commercial partnerships with marketplace operators and authorised sellers, including negotiation of commercial terms, onboarding, assortment planning and promotions.
- Own P&L, sales forecasting, inventory allocation and pricing strategies for third‑party channels; monitor and report on monthly/quarterly KPIs.
- Ensure brand integrity and compliance across marketplaces: product content, imagery, A+ content, MAP enforcement and intellectual property protection.
- Coordinate cross‑functional execution with marketing, digital, logistics, legal and retail teams to implement campaigns, advertising and operational processes.
- Optimise product content, search visibility and conversion through data analysis, SEO and merchandising best practices.
- Manage operational integrations with marketplaces and 3PLs, resolving order fulfilment, returns and supply chain incidents.
- Lead or participate in projects to improve marketplace tooling, analytics, and processes; mentor more junior team members or external agencies as required.
Qualifications
- Proven experience managing third‑party marketplaces or digital channel partnerships, preferably within luxury goods or premium retail.
- Track record of delivering sales growth, margin improvement and operational excellence on marketplace platforms.
- Strong commercial and negotiation skills with experience contracting and managing external partners.
- Excellent stakeholder management and project leadership across marketing, operations, legal and supply chain functions.
- Analytical mindset with experience using data to drive decisions and report on KPIs.
- Fluency in English; proficiency in German is advantageous (not specified in source).
Skills
Experience
Typically 4–6+ years of commercial e‑commerce experience with at least 2 years managing marketplace or third‑party channel relationships; prior exposure to luxury or premium brands preferred.
Education
Bachelor’s degree in Business, Marketing, E‑Commerce, or a related discipline; advanced degree or equivalent commercial experience is a plus.
Culture
Montblanc combines artisanal heritage with a forward‑looking digital agenda, fostering a workplace that prizes attention to detail, cross‑disciplinary collaboration and elevated customer experience. Employees are expected to act as custodians of brand quality while driving commercial and digital innovation.