Sales Associate
Montblanc Taoyuan seeks a Sales Associate to deliver upscale client service and drive sales in its Taoyuan boutique.
Overview
Montblanc, a Richemont brand, is a heritage maison celebrated for its writing instruments, leather goods, timepieces and accessories. The brand combines artisanal craftsmanship with contemporary luxury and operates globally through boutiques and travel retail; it attracts professionals who value refined client service and meticulous product knowledge.
Role & Responsibilities
- Deliver bespoke, high-touch client service and cultivate long-term relationships through proactive clienteling and follow-up.
- Achieve and exceed individual and store sales targets through consultative selling and product storytelling.
- Maintain exemplary boutique standards: visual merchandising, housekeeping, and inventory presentation aligned with brand guidelines.
- Manage transactions, returns and after-sales service accurately using the boutique POS and CRM systems.
- Support stock management activities including receiving, tagging, replenishment and cycle counts.
- Participate in boutique events and trunk shows, representing the brand with professionalism and discretion.
- Report market intelligence and customer feedback to the store management to inform local business tactics.
Qualifications
- Proven experience in luxury retail or premium brands, preferably in watches, leather goods, accessories or jewelry.
- Exceptional interpersonal skills with a polished, client-focused demeanour and strong sales acumen.
- Ability to present refined product knowledge and tell the brand story convincingly.
- Fluent conversational ability in Mandarin with professional-level English desirable (language requirements to be confirmed by employer).
- Impeccable personal presentation, reliability, and readiness to work retail hours including weekends and holidays.
Skills
Experience
Typically 1–3 years of customer-facing experience in luxury retail or premium service environments; experience with watches, leather goods, or accessories is advantageous.
Education
High school diploma or equivalent; tertiary studies in retail, hospitality or related disciplines are a plus.
Culture
Montblanc fosters a culture that values craftsmanship, refinement and client intimacy. The workplace emphasizes meticulous standards, continual product education and collaborative teamwork within an international luxury network.