Operations Associate

Overview

Montblanc is a Maison renowned for its precision-crafted writing instruments, leather goods, watches and accessories. As part of an international luxury goods group, the brand combines artisanal savoir-faire with a global retail and wholesale network, offering career opportunities across production, logistics and retail operations within a heritage-driven, design-led environment.

Role & Responsibilities

• Manage day-to-day inventory operations: receiving, storage, cycle counts and stock reconciliation to ensure product integrity and availability.
• Coordinate inbound and outbound logistics with carriers, warehouses and retail locations to meet delivery schedules and service-level targets.
• Process and fulfill orders accurately, including packing to brand packaging standards, documentation and shipping compliance.
• Liaise with procurement, production and retail teams to resolve discrepancies, expedite critical orders and support demand fulfilment.
• Maintain operational records and prepare regular reports on inventory levels, shipments, returns and KPIs to inform decision-making.
• Support continuous improvement of warehouse processes, layout, and standard operating procedures to increase efficiency and reduce shrinkage.
• Ensure compliance with customs, export/import regulations and company quality standards for all shipped goods.

Qualifications

• Post‑secondary diploma or bachelor's degree in supply chain, logistics, business administration or a related field, or equivalent practical experience.
• Demonstrable experience in inventory control, warehouse operations or logistics (1–3 years preferred).
• High attention to detail, strong organisational skills and ability to manage competing priorities in a fast-paced environment.
• Understanding of shipping documentation, customs procedures and basic compliance requirements.
• Excellent communication skills and the ability to work cross-functionally with commercial and operational teams.

Skills

Experience

Typically 1–3 years working in operations, logistics or warehouse roles; prior experience within luxury retail, fashion or high-value goods preferred.

Education

Bachelor's degree in supply chain, logistics, business administration or equivalent; vocational qualifications with relevant hands-on experience also acceptable.

Culture

Montblanc fosters a culture that values craftsmanship, meticulous attention to detail and product excellence. The workplace blends traditional artisanal standards with modern operational discipline, encouraging collaboration across global teams and offering exposure to high-end retail and supply-chain practices.