Area Manager

Overview

Montblanc is an internationally recognized luxury maison renowned for writing instruments, leather goods and accessories. As part of the Richemont group, the brand combines artisanal craftsmanship with contemporary design and a global retail network, offering career opportunities within highly curated boutiques and corporate functions.

Role & Responsibilities

• Lead and manage performance of multiple Montblanc boutiques across the Dubai territory, meeting and exceeding sales, margin and KPI targets.
• Coach, develop and evaluate store managers and sales teams to elevate client experience, increase conversion and strengthen clienteling.
• Implement visual merchandising and brand presentation standards, ensuring a consistent luxury retail environment.
• Drive commercial planning: territory sales forecasting, promotional execution, stock allocation and inventory control.
• Analyse sales data and KPIs, prepare regular reports for regional management and recommend corrective actions.
• Recruit, onboard and retain high‑calibre retail talent; deploy training initiatives aligned with brand and product strategy.
• Coordinate local events, VIP client initiatives and partnership activations to grow the client base.
• Ensure compliance with company policies, loss‑prevention procedures and local regulatory requirements.

Qualifications

• Proven multi‑unit leadership experience in luxury or premium retail, with a consistent record of meeting sales targets.
• Strong commercial acumen with experience in sales forecasting, inventory management and KPI analysis.
• Demonstrated ability to coach and develop store leaders and high‑performing sales teams.
• Excellent client‑facing skills with a dedication to elevated service and relationship building.
• Flexibility to work retail hours, including evenings and weekends, and to travel within the assigned territory.

Skills

Experience

Typically 5+ years in luxury retail with at least 2 years’ experience managing multiple stores or a district; proven experience driving sales growth and developing store management teams.

Education

Bachelor’s degree in Business, Retail Management, Hospitality or a related field preferred; equivalent professional experience accepted.

Culture

Montblanc cultivates a culture of craftsmanship, elevated client service and attention to detail. Employees operate within an international, fast‑paced retail environment that emphasises professional development, brand stewardship and collaboration across sales and product teams.