Trilingual Brand Ambassador
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Join Moët & Chandon in Epernay, France as a Trilingual Brand Ambassador. Leverage your language skills and customer service expertise in a prestigious luxury setting.
Overview
Moët & Chandon, a prestigious name in the world of champagne, is part of the esteemed LVMH group, known for its commitment to luxury and excellence. As an employer, Moët & Chandon offers a unique opportunity to be part of a legacy that values creativity, heritage, and innovation.
Role & Responsibilities
- Welcome and guide visitors through the champagne cellars, ensuring a memorable experience.
- Conduct champagne tastings and provide insightful commentary.
- Facilitate visitor purchases in the boutique, collaborating with sales advisors.
- Maintain a high standard of customer service, embodying the brand's values and heritage.
- Engage with visitors during meals as requested by management.
- Stay informed about industry trends and developments.
- Support CRM development by building long-term relationships with clients.
- Occasionally serve as an ambassador in the boutique or during paid tastings.
Qualifications
- Fluency in French, English, and a third language (German, Portuguese, Italian, or Dutch).
- Minimum of 3 years of relevant experience.
Skills
Experience
A minimum of 3 years in a customer-facing role, preferably within the luxury or hospitality sector.
Benefits
Opportunities to engage with an international clientele and be part of a globally recognized brand.
Culture
Moët & Chandon fosters a culture of excellence, innovation, and respect for its rich heritage. Employees are encouraged to embody the brand's values, contributing to an environment that is both dynamic and welcoming.