Trilingual Brand Ambassador

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Location EpernayGrand EstFrance
Type Full-time
Seniority Mid-Level
Posted Feb 24, 2026

Join Moët & Chandon in Epernay, France as a Trilingual Brand Ambassador. Leverage your language skills and customer service expertise in the luxury champagne industry.

Overview

Moët & Chandon, a prestigious name in the world of luxury champagnes, is part of the esteemed LVMH group, renowned for its commitment to excellence and innovation. As an employer, Moët & Chandon offers a dynamic and enriching environment where employees can thrive and contribute to the brand's legacy of elegance and sophistication.

Role & Responsibilities

  • Provide a warm welcome to visitors and ensure their comfort throughout their visit.
  • Conduct guided tours of the cellars and lead champagne tastings.
  • Convey the brand's values, heritage, creativity, and ambitions to visitors.
  • Assist visitors in the boutique with their purchases, collaborating with sales advisors to finalize sales.
  • Maintain a strong customer relationship management (CRM) system to foster long-term client relationships.
  • Stay informed about industry trends and developments.
  • Occasionally serve as an ambassador in the boutique or during paid tastings.

Qualifications

  • Minimum of 3 years of relevant experience.

Skills

Exceptional customer service skills with a focus on excellence. Strong adaptability to different clients and situations. Fluent in French and English, with proficiency in a third language such as German, Portuguese, Italian, or Dutch. Proficient in digital tools and communication methods. Excellent public speaking abilities.

Experience

Candidates must possess a minimum of 3 years of experience in a similar role, preferably within the luxury sector.

Benefits

Employees enjoy a vibrant work environment with opportunities for professional growth and development within a leading luxury brand.

Culture

Moët & Chandon fosters a culture of elegance, innovation, and excellence. The company values its employees' contributions and encourages a collaborative and dynamic work environment where creativity and passion for the brand are celebrated.