Sales Associate
Join Miu Miu in New York as a Sales Associate, delivering exceptional luxury experiences. Part of the Prada Group, fostering creativity and excellence.
Overview
Miu Miu, a subsidiary of the prestigious Prada Group, is renowned for its avant-garde approach to fashion, blending classic elegance with modern innovation. As part of a global luxury conglomerate, Miu Miu offers a dynamic and diverse workplace, fostering creativity and excellence across its international locations.
Role & Responsibilities
- Serve as a brand ambassador, conveying the brand philosophy and values to clients.
- Maximize individual and team sales by providing an extraordinary luxury customer experience.
- Capture and manage customer data in the CRM to maintain and develop client relationships.
- Promote an Omni Channel mindset and collaborate effectively with team members.
- Engage in cross-selling across departments to achieve sales targets and KPIs.
- Stay informed about fashion trends and competitors.
- Maintain high standards of shop floor and visual display, adhering to operational guidelines.
- Address customer complaints effectively, liaising with management as necessary.
- Ensure a high level of security and prevent product theft.
Qualifications
- Proven experience in building long-lasting client relationships.
- Ability to work both independently and as part of a team.
- Fluency in English; additional languages are advantageous.
Skills
Experience
Experience in luxury retail sales and client relationship management is required.
Culture
Miu Miu offers a creative and international environment where curiosity and excellence are highly valued. The brand is committed to diversity and inclusion, ensuring equal opportunities and fostering a respectful workplace for all.