Sales Advisor
Join Miu Miu in Porto Cervo as a Client Advisor. Embrace a creative environment with the Prada Group, focusing on luxury sales and client relations.
Overview
Miu Miu, a subsidiary of the esteemed Prada Group, is renowned for its avant-garde approach to fashion, blending sophistication with a playful edge. As part of the Prada Group, Miu Miu benefits from the conglomerate's global reach and commitment to excellence, offering employees a dynamic and innovative work environment. The brand is celebrated for its bold designs and has a strong presence in the luxury market, providing a platform for professionals to thrive in a creative and international setting.
Role & Responsibilities
- Welcome and serve customers, ensuring an excellent in-store experience.
- Develop and maintain client relationships using CRM and digital tools.
- Engage in cross-selling and maximize sales opportunities to meet targets and KPIs.
- Stay updated on fashion trends and competitors.
- Demonstrate brand and product knowledge.
- Address customer complaints in collaboration with the line manager.
- Maintain high standards of shop floor and visual displays.
- Ensure product security and prevent thefts.
- Manage daily goods receipt and arrange merchandise per corporate procedures.
- Organize and conduct product counting and stock-takes.
- Track product flow through the SAP system.
- Oversee product flow during repairs and manage stockroom markdown activities.
- Handle returns, shop-to-shop transfers, and e-commerce deliveries following corporate guidelines.
Qualifications
- Fluent in English, with additional languages desirable.
- High affinity for luxury products.
- Strong sense of responsibility.
- Ability to work both independently and as part of a team.
- Organized and detail-oriented.
- Mature and assertive demeanor.
- Business/Retail Management degree or equivalent is a plus.
Skills
Experience
Previous experience in luxury retail or a similar client-facing role is preferred.
Education
Business/Retail Management degree or equivalent is a plus.
Culture
Miu Miu fosters a creative and international environment, valuing curiosity and the pursuit of excellence. The brand emphasizes the importance of talent and passion, promoting professional growth and inclusivity. Diversity is celebrated, with a commitment to equal opportunities and a respectful workplace.