Department Manager

Seniority Manager
Posted Sep 26, 2025

Join Miu Miu in Tokyo as a Department Manager, leading sales and customer experience in a luxury retail environment.

Overview

The Prada Group, established in 1913 in Italy, is renowned for its tradition of excellence and forward-thinking innovation. As a global leader in the luxury sector, the Group operates in over 45 countries under prestigious brands such as PRADA, Miu Miu, Church’s, and Car Shoe, employing a diverse workforce of over 100 nationalities.

Role & Responsibilities

  • Act as a brand ambassador for Miu Miu, passionately conveying the brand's philosophy.
  • Lead the team and specific category to achieve and exceed sales targets.
  • Deliver exceptional customer experiences with a customer-first approach.
  • Analyze performance metrics and propose action plans to enhance sales and performance.
  • Collaborate with the Store Manager to drive sales strategies and exceed store budget goals.
  • Maximize sales, build customer relationships, and develop talent on the front lines.

Qualifications

  • Proven track record in retail management, preferably within the luxury sector.
  • Strong leadership and team management capabilities.
  • Ability to analyze sales data and develop strategic action plans.

Skills

Excellent communication and interpersonal skills. Proficiency in sales analysis and strategic planning. Strong customer service orientation.

Experience

Significant experience in retail management, with a focus on luxury brands.

Benefits

The role offers a creative and international work environment, fostering professional growth and development.

Culture

The Prada Group values creativity, curiosity, and excellence, fostering a diverse and inclusive workplace. It is committed to providing equal opportunities and promoting a fair and respectful environment for all employees.