Client Advisor
Join Miu Miu in Tokyo as a Client Advisor, providing exceptional customer service in a luxury retail environment. Part of the prestigious Prada Group, offering a creative and inclusive workplace.
Overview
Miu Miu is a distinguished brand under the Prada Group, a global leader in the luxury fashion industry. Established in 1913 in Italy, the Prada Group is renowned for its tradition of excellence and innovative vision. Operating in over 45 countries, the Group encompasses prestigious brands such as PRADA, Miu Miu, Church’s, and Car Shoe, and employs a diverse workforce representing more than 100 nationalities.
Role & Responsibilities
- Provide exceptional customer service and create memorable experiences as a brand ambassador.
- Understand and anticipate client needs to foster meaningful relationships.
- Achieve individual and store sales targets through proactive engagement.
- Collaborate effectively with team members, maintaining open and constructive communication.
- Contribute to both in-store and e-commerce channels with a focus on delivering superior service.
Qualifications
- Proven experience in luxury retail or a similar customer-focused role.
- Strong understanding of the luxury fashion industry and client expectations.
Skills
Experience
Prior experience in luxury retail or a customer-centric role is required.
Benefits
The role offers a creative and international work environment with opportunities for professional growth. The Prada Group values diversity and promotes an inclusive workplace, ensuring equal opportunities for all employees.
Culture
The Prada Group fosters a creative and international environment, driven by curiosity and a pursuit of excellence. The company values the talent and passion of its employees, encouraging professional growth and promoting an inclusive and diverse workplace.