Client Advisor Intern

Overview

Miu Miu is the avant-garde womenswear maison of the Prada Group, recognised for a playful, visionary aesthetic and meticulous attention to craft. As part of the Prada Group, Miu Miu operates internationally within a network of luxury maisons and places strong emphasis on creativity, artisanal quality and a client-centric retail experience.

Role & Responsibilities

• Deliver an exceptional in-store experience that reflects the Maison’s luxury standards and brand values.
• Welcome clients and develop privileged, long-term relationships through a personalised service approach.
• Leverage CRM and digital tools to manage client data, follow up opportunities and strengthen loyalty.
• Maximise sales performance and pursue cross-selling across all product categories to achieve individual targets and KPIs.
• Maintain thorough knowledge of the Maison’s collections and the competitive landscape; remain alert to fashion trends.
• Handle routine customer enquiries and escalate disputes to the store manager when necessary.
• Ensure the sales floor is immaculately presented and compliant with visual merchandising/display standards.
• Apply operational procedures for stock management and contribute to loss-prevention and security measures.

Qualifications

• Strong commercial instinct with genuine enthusiasm for client-facing sales.
• Keen interest in luxury, fashion, art and design.
• Proven ability to create and nurture customer relationships; prior client-facing or retail experience preferred.
• Effective problem-solving skills; responsive and solution-oriented in fast-paced situations.
• Team-oriented with the capacity to work autonomously when required.
• Availability for a summer internship period (seasonal summer placement).

Skills

Experience

Demonstrated customer-facing experience in retail or hospitality, ideally within fashion or luxury brands; evidence of building and sustaining client relationships and meeting sales targets.

Education

Currently enrolled in or recently completed a tertiary programme (bachelor’s level preferred) in fashion, business, marketing, luxury management or a related field.

Culture

Miu Miu fosters a creative, fashion-forward workplace that values individuality and bold design. As part of the Prada Group, the Maison offers an international environment where curiosity, collaboration and professional development are encouraged.