Client Advisor
Join Miu Miu in Bangkok as a Client Advisor at Siam Paragon Luxehall. Elevate customer experiences in a luxury retail setting.
Overview
Miu Miu, a subsidiary of the renowned Prada Group, epitomizes avant-garde elegance and innovative fashion. As part of a global luxury conglomerate, Miu Miu offers its employees the opportunity to work within a dynamic and prestigious environment, fostering creativity and excellence across its diverse brand portfolio.
Role & Responsibilities
- Welcome and serve customers, providing an excellent in-store experience.
- Maintain and develop client relationships using CRM and digital tools.
- Engage in cross-selling across all departments to achieve sales targets and KPIs.
- Stay informed about fashion trends and competitors.
- Demonstrate extensive brand and product knowledge.
- Handle customer complaints effectively, liaising with the line manager as necessary.
- Ensure high standards of shop floor and visual display, adhering to operational guidelines.
- Contribute to store security and prevent product thefts.
Qualifications
- Experience in building long-lasting client relationships.
- Ability to work both independently and as part of a team.
- Excellent communication and interpersonal skills.
- Proficiency in English; Mandarin is an advantage.
Skills
Passion for human relations and sales.
Problem-solving skills, curiosity, and interest in luxury fashion, art, and design.
Knowledge of the managed product category.
Experience
Proven experience in luxury retail or a similar client-facing role.
Culture
Miu Miu thrives on a culture of creativity and innovation, offering a vibrant and international workplace. The brand values diversity and inclusivity, ensuring equal opportunities and fostering a respectful environment for all employees.