Client Advisor
Join Miu Miu in Bangkok as a Client Advisor. Enhance customer relationships and sales in a luxury fashion environment. English proficiency required, Mandarin is a plus.
Overview
Miu Miu, a distinguished brand under the Prada Group, epitomizes luxury and innovation. The Prada Group, established in 1913 in Italy, is a global leader in the luxury sector, operating across more than 45 countries with renowned brands such as Prada, Miu Miu, Versace, Church’s, Car Shoe, and Luna Rossa. With a diverse workforce comprising over 100 nationalities, the Group is committed to excellence and creativity.
Role & Responsibilities
- Provide an exceptional in-store experience by welcoming and serving customers.
- Cultivate and maintain client relationships using CRM and digital tools.
- Engage in cross-selling across departments to maximize sales and achieve individual targets and KPIs.
- Stay informed about fashion trends and competitors.
- Demonstrate comprehensive brand and product knowledge.
- Address customer complaints effectively, involving the line manager when necessary.
- Maintain high standards of shop floor and visual display in line with company guidelines.
- Contribute to store security and prevent product theft.
Qualifications
- Proven ability to build long-lasting client relationships.
- Experience in luxury retail or a similar environment.
Skills
Experience
Experience in luxury retail or a similar environment is preferred.
Benefits
Working in a creative and international environment that values curiosity and excellence. Opportunities for professional growth and development.
Culture
The Prada Group fosters a creative and inclusive work environment, valuing diversity and ensuring equal opportunities for all. The company is committed to a respectful workplace that celebrates the talent and passion of its employees, driving both individual and collective success.