Client Advisor
Join Miu Miu in Bangkok as a Client Advisor. Enhance customer experiences and drive sales in a vibrant, international luxury fashion environment.
Overview
Miu Miu, a distinguished brand under the Prada Group, is renowned for its avant-garde approach to fashion, offering employees the opportunity to work within a global leader in the luxury sector. The Prada Group, established in 1913, operates across more than 45 countries and encompasses prestigious brands such as Prada, Versace, and Church’s. With a diverse workforce representing over 100 nationalities, the Group is committed to innovation and excellence.
Role & Responsibilities
- Provide exceptional customer service to enhance the in-store experience.
- Cultivate and maintain client relationships using CRM and digital tools.
- Engage in cross-selling across departments to meet sales targets and KPIs.
- Stay informed on fashion trends and competitor activities.
- Demonstrate comprehensive brand and product knowledge.
- Address customer complaints effectively, involving management when necessary.
- Maintain high standards of shop floor and visual display in line with company guidelines.
- Contribute to store security and prevent product theft.
Skills
Experience
Experience in luxury retail sales and client relationship management is preferred.
Benefits
Employees benefit from a creative and international work environment that fosters professional growth and values diversity and inclusion.
Culture
The Prada Group values creativity, curiosity, and the pursuit of excellence, fostering an inclusive environment that celebrates diversity and provides equal opportunities for all employees.