Assistant Store Manager

Location TokyoTokyoJapan
Type Full-Time
Seniority Manager
Posted Nov 19, 2025
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Join Miu Miu in Tokyo as an Assistant Store Manager. Enhance brand loyalty and ensure excellence in customer service within the luxury fashion sector.

Overview

Miu Miu, a distinguished brand under the Prada Group, epitomizes innovation and excellence in the luxury fashion sector. The Prada Group, established in 1913 in Italy, is a global leader in luxury, operating across more than 45 countries with a diverse portfolio that includes PRADA, Miu Miu, Church’s, and Car Shoe. The Group prides itself on a multicultural workforce, comprising employees from over 100 nationalities, fostering a dynamic and inclusive work environment.

Role & Responsibilities

  • Stay informed about fashion trends and competitor activities, and communicate insights to the sales team.
  • Uphold the corporate image and ensure staff alignment with brand standards.
  • Assist the Store Manager in delivering exceptional customer service and maintaining brand quality standards.
  • Promote customer loyalty and cultivate strong client relationships.
  • Support the Store Manager in fostering an entrepreneurial spirit and effective team communication.
  • Facilitate staff professional growth and training by collaborating on development plans with the Store Manager.
  • Develop and implement sales strategies in collaboration with Retail Merchandising, Visual Merchandising, and Retail Operations teams.
  • Ensure seamless cooperation between front and back office operations.
  • Maintain store image and product care in accordance with corporate standards, ensuring staff commitment to these standards.

Skills

Business-driven mindset Leadership and team management Ability to motivate and persuade Strong customer service orientation Welcoming demeanor Confidence and enthusiasm Maturity and assertiveness Organizational and detail-oriented skills Passion for market and product knowledge Interest in luxury fashion, art, and design Fluency in spoken languages; additional languages desirable

Experience

Proven experience in a retail management role, preferably within the luxury fashion sector.

Education

Business/Retail Management degree or equivalent is a plus.

Benefits

Working in a creative and international environment with opportunities for professional growth. The company values diversity and promotes an inclusive workplace.

Culture

The Prada Group fosters a creative and international atmosphere, driven by a commitment to excellence and curiosity. The company values the talent and passion of its people, promoting professional growth and inclusivity. Diversity is seen as a core value, and the Group is dedicated to ensuring a fair and respectful workplace for all.