E-Commerce & Customer Service Coordinator
Join Mido in Toronto as a Part-Time E-Commerce & Customer Service Coordinator. Enhance online customer experiences for a leading watch brand.
Overview
Mido, a prestigious brand within the Swatch Group, is renowned for its precision and timeless design in watchmaking. With a global presence in 70 countries, Mido is celebrated for its chronometer watches certified by the COSC. The brand combines cutting-edge technology with exceptional materials to deliver quality timepieces.
Role & Responsibilities
- Coordinate e-commerce activities and ensure seamless online customer experiences.
- Manage customer inquiries and provide exceptional service through digital channels.
- Support the implementation of online sales strategies and promotions.
- Collaborate with cross-functional teams to enhance e-commerce operations.
- Monitor and report on e-commerce performance metrics.
Qualifications
- Experience in e-commerce or customer service roles.
- Strong communication and interpersonal skills.
- Ability to multitask and manage time effectively.
- Familiarity with online sales platforms and digital tools.
Experience
Previous experience in e-commerce or customer service is required.
Culture
Mido fosters a culture of precision and innovation, valuing quality and timeless design. As part of the Swatch Group, employees enjoy a dynamic and collaborative environment that encourages growth and excellence in the watchmaking industry.