Visual Merchandiser

Overview

Michael Kors is an international luxury lifestyle brand known for accessible yet aspirational ready-to-wear, handbags and accessories. The label operates within Capri Holdings Limited alongside other luxury maisons, and is recognized for its global retail footprint, strong brand identity and emphasis on fashion-led visual presentation.

Role & Responsibilities

• Receive, interpret and communicate monthly floor set directives and the Floor Set Guide to the store team.
• Collaborate with store management and the VM Coordinator to install monthly floor sets and maintain visual integrity.
• Use store financial analysis and KPIs to inform product placement and optimise sell-through.
• Liaise with the VM Coordinator on stock levels and product placement throughout a merchandise life cycle.
• Apply and maintain all visual merchandising standards in accordance with the Visual Standards Guide.
• Verify adherence to standards using the Daily VM Checklist alongside store management.
• Support and train Client Service Professionals (CSPs) and store personnel in relevant visual guidelines and brand presentation.
• Ensure store team wardrobing reflects current brand image and seasonal direction.
• Participate in regional new store openings and provide ad hoc support to neighbouring stores according to business needs.

Qualifications

• Substantial, demonstrable experience in a visual merchandising role, preferably within a luxury or accessories-led retail environment.
• Strong commercial acumen with the ability to translate store KPIs into visual strategies that drive sales.
• Proven track record of delivering creative visual projects under tight timelines.
• Excellent verbal communication and coaching skills, with experience training retail teams.
• Keen trend awareness and in-depth knowledge of luxury brand positioning.

Skills

Experience

Substantial experience in visual merchandising, ideally gained within a luxury, accessory or fashion retail environment. The role requires hands-on execution of floor sets, experience using store financials and KPIs to influence presentation, and a proven record of training or coaching store teams and delivering creative projects.

Education

Secondary education plus vocational training or certification in visual merchandising, retail, fashion or a related discipline; or equivalent practical retail/VM experience.

Culture

Michael Kors fosters a fast-paced, creative retail culture that prioritises brand presentation and commercial performance. The workplace values collaboration across store and regional teams, with an emphasis on diversity, inclusion and accessible recruitment processes.