Total Rewards and HR Operations Manager
Michael Kors Total Rewards & HR Operations Manager in Tokyo — lead payroll, HR operations and benefits harmonisation for Japan.
Overview
Michael Kors is a global luxury fashion brand specialising in ready-to-wear, accessories and leather goods. The brand operates within the Capri Holdings group and offers an international, retail-driven environment with cross-border teams and a focus on commercial creativity and brand elevation.
Role & Responsibilities
- Supervise monthly payroll operations in Japan, ensuring strict compliance with local labour law and company policy.
- Oversee day-to-day HR operations to guarantee operational accuracy and efficiency (e.g., onboarding kits, creation of new-joiner profiles in HRIS).
- Maintain exemplary record-keeping and ensure adherence to internal policies and statutory requirements.
- Manage payroll-related change initiatives including attendance system implementation, payroll vendor relationships, and payroll system enhancements.
- Analyse internal and external market data to develop Total Rewards recommendations aligned to global strategy and local market needs.
- Design and implement benefits harmonisation across brands to ensure consistency, equity and cost-effectiveness.
- Support ad hoc HR projects and deliverables as assigned by regional or global HR leadership.
Qualifications
- Bachelor’s degree in Human Resources Management or a related discipline.
- Minimum five years of progressive HR experience, ideally within a global or multinational organisation.
- Demonstrable experience leading change initiatives using formal frameworks and influencing cross-functional teams.
- Proven track record in payroll operations and vendor management, preferably with experience in Japan.
- Exceptional attention to detail, strong analytical/problem-solving skills and the ability to provide strategic recommendations.
- Ability to self-manage and collaborate effectively with remote managers and distributed teams.
- Fluency in English and Japanese.
Skills
Experience
At least five years of HR experience with demonstrable ownership of payroll and HR operations; prior exposure to multinational or global-matrix organisations and leading payroll/system change projects in Japan is strongly preferred.
Education
Bachelor’s degree in Human Resources Management or a related discipline.
Culture
The brand fosters a fast-paced, creative and commercially focused workplace typical of luxury fashion houses. Teams operate in a global matrix, valuing collaboration, high standards and agility while offering exposure to international HR practices and cross-border projects.