Store Manager
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Michael Kors Store Manager — Memorial City, Houston: lead a boutique team, drive omnichannel sales and build client relationships in Houston, TX.
Overview
Michael Kors is a global luxury lifestyle brand within Capri Holdings, known for accessible luxury in ready-to-wear, accessories and footwear. As part of a multi-brand group that includes Versace and Jimmy Choo, the brand operates an extensive global retail network and emphasises style-led merchandising, client service excellence and cross-brand mobility for talented retail professionals.
Role & Responsibilities
- Lead, coach and develop the store team to deliver an elevated, client-focused customer experience and achieve sales targets.
- Recruit, onboard and retain best-in-class retail talent; drive performance management and career development.
- Deliver operational excellence across all store processes including merchandising, inventory control, payroll and loss prevention.
- Create and execute a strategic business plan to grow sales, market share and profitability through local marketing, community events and client engagement.
- Build and maintain a client book through proactive CRM activities, personalised selling and relationship management.
- Drive omnichannel sales by leveraging available digital tools, in-store technologies and corporate partnerships to convert and fulfil demand.
Qualifications
- Minimum of 2+ years' experience as a Store Manager at a specialty or luxury retailer.
- Proven ability to lead and motivate teams to meet KPIs, with strong performance management skills.
- Demonstrated track record of recruiting, developing and retaining high-performing retail talent.
- Commercial acumen with experience in sales planning, inventory management and basic P&L responsibility.
- Excellent customer service and selling skills with a passion for fashion and styling.
Skills
Experience
At least 2 years of Store Manager experience in a specialty or luxury retail environment, with hands-on leadership of sales teams, responsibility for store results and experience driving omnichannel initiatives and local store marketing.
Education
High school diploma or equivalent required; bachelor's degree in business, fashion, retail management or a related field preferred.
Benefits
Cross-brand discount; Clothing allotment; Competitive paid time off; Internal mobility across Versace, Jimmy Choo and Michael Kors; Exclusive employee sales; Paid parental leave; 401(k) match
Culture
The brand fosters a fast-paced, fashion-forward retail culture that values entrepreneurial leadership and a hands-on shopkeeper mentality. Team members are expected to be client-obsessed, collaborative and comfortable operating within a global luxury group that supports internal mobility across sister brands.