Store Manager

Overview

Michael Kors is an American luxury fashion house known for accessible luxury in ready-to-wear, handbags, footwear and accessories. The brand is part of Capri Holdings, a global luxury group that also includes Versace and Jimmy Choo, and operates an international retail network that values strong customer service, brand storytelling and commercial leadership.

Role & Responsibilities

• Lead, coach and develop a retail team to deliver an elevated client experience and meet store performance targets.
• Recruit, hire and retain high-calibre retail talent while fostering a collaborative, fashion-forward store culture.
• Manage day-to-day store operations to ensure operational excellence, compliance and visual standards.
• Build and execute a strategic sales plan using business analytics to achieve productivity and revenue goals.
• Drive foot traffic and brand awareness through local community engagement and events.
• Maximise omnichannel revenue by leveraging available digital tools, POS and CRM systems to convert and retain clients.
• Demonstrate flexibility and multitasking ability in a fast-paced retail environment while resolving operational and customer issues.

Qualifications

• Minimum 2+ years of relevant Store Manager experience with demonstrated leadership in a retail environment.
• Proven track record of achieving sales targets and managing store profitability (P&L accountability preferred).
• Experience recruiting, developing and managing a high-performing retail team.
• Strong customer service orientation with proven selling and styling ability; brand ambassador mentality.
• Comfortable using retail technology and omnichannel sales tools to drive performance.

Skills

Experience

Minimum two years as a Store Manager or equivalent in fashion or specialty retail, with demonstrated experience driving sales, managing store operations and developing teams. Experience with omnichannel retailing and community-driven sales initiatives preferred.

Education

High school diploma or equivalent required; Bachelor's degree in Business, Retail Management or Fashion preferred.

Benefits

Cross-Brand Discount; Clothing allotment; Competitive paid time off; Internal mobility across Versace, Jimmy Choo and Michael Kors; Exclusive employee sales; Paid parental leave; 401(k) match.

Culture

The brand fosters a fast-paced, style-led retail culture that prizes entrepreneurship, client focus and commercial creativity. Associates are expected to be fashion-forward, client-obsessed and technologically comfortable, with opportunities for cross-brand mobility within the Capri Holdings portfolio.