Seasonal Retail Associate

Overview

Michael Kors is a globally recognised luxury fashion house known for accessible luxury in ready-to-wear, handbags and accessories. The brand operates internationally and is part of Capri Holdings, a multinational fashion group. As an employer, Michael Kors maintains a large retail network across EMEA and emphasises brand representation, customer service excellence and commercial performance in its store teams.

Role & Responsibilities

• Manage back‑of‑house operations including receiving, processing deliveries and inter‑store transfers in accordance with brand procedures.
• Maintain integrity of inventory through cycle counts and bi‑annual inventories; proactively identify and escalate discrepancies.
• Support the store team on the sales floor as required, ensuring a visible presence and high service standards.
• Assist the store management with analysing sales reports and developing action plans to meet or exceed targets.
• Enforce loss prevention procedures and take swift action on early signs of shrinkage, informing the Line Manager.
• Collaborate with Visual Merchandising to implement and maintain merchandising directives and product presentation.
• Provide day‑to‑day support to colleagues, helping resolve client issues and complaints to brand standards.
• Adhere to brand image and grooming standards and model expected behaviours as an MK Ambassador.

Qualifications

• Demonstrable passion for fashion and working in a fast‑paced retail environment.
• Proven ability to manage stockroom operations and inventory control processes.
• Strong organisational skills with high attention to detail and accuracy.
• Solution‑driven attitude with the capacity to work under pressure and adapt to changing priorities.
• Professional appearance and the ability to represent the brand’s image and behaviours.

Skills

Experience

Prior retail experience is preferred, particularly in stockroom/back‑of‑house roles, inventory management, visual merchandising or loss prevention. Experience supporting store sales goals and working collaboratively within a retail team is desirable.

Benefits

Competitive compensation package; employee discount across Michael Kors and Jimmy Choo; clothing allotment; employee wellbeing program.

Culture

Michael Kors retail teams operate in a fast‑paced, performance‑driven environment with a strong emphasis on brand representation and client service. The workplace is multicultural and collaborative, valuing initiative, commercial thinking and a commitment to luxury standards.