Sales Supervisor
Michael Kors (Capri Holdings) in Tsawwassen seeks a Sales Supervisor to lead store operations, coach staff and drive sales.
Overview
Michael Kors is a globally recognised luxury lifestyle brand specialising in ready-to-wear, accessories and footwear. Operating under Capri Holdings, Michael Kors blends American sportswear sensibility with elevated design and maintains a significant international retail footprint. As an employer, the brand emphasises retail excellence, brand presentation and talent development within a fashion-driven, commercially focused environment.
Role & Responsibilities
- Recruit, train and develop store personnel, ensuring staffing levels and role coverage align with business needs
- Provide active sales leadership by coaching on the selling floor and modelling high-performance behaviours
- Drive superior customer service standards and ensure a premium client experience at all touchpoints
- Ensure compliance with all operational procedures, loss-prevention protocols and company policies
- Implement and maintain corporate merchandising directives and visual standards
- Manage daily store operations including scheduling, inventory control and basic financial reconciliation
- Monitor sales performance against targets, deliver coaching and corrective action plans as required
- Prepare and submit routine operational and sales reports to regional management
Qualifications
- Minimum 3 years of sales or retail management experience, preferably within fashion or luxury retail
- Proven leadership capability with experience recruiting, coaching and developing teams
- Strong operational acumen and experience enforcing retail procedures
- Excellent communication and interpersonal skills, with a customer-centric mindset
- Flexibility to work retail hours including weekends and holidays; legal authorization to work in Canada
Skills
Experience
At least 3 years of progressive retail management experience, with a demonstrated track record of leading teams to achieve sales targets, maintaining operational standards and executing merchandising directives—ideally within a fashion or luxury retail environment.
Education
High school diploma or equivalent required; post-secondary education in business, retail management or a related field preferred.
Benefits
Competitive salary; comprehensive benefits package; excellent career growth opportunities.
Culture
Michael Kors fosters a fast-paced, creative retail environment that values brand presentation, commercial discipline and customer experience. The workplace emphasises professional development for retail talent and rewards sales leadership within a global fashion group (Capri Holdings).