Sales Supervisor
Michael Kors — Sales Supervisor in San Diego Metro Area. Full-time retail leadership role driving sales, coaching teams and delivering luxury client service.
Overview
Michael Kors is a global luxury lifestyle brand known for modern American sportswear, accessories and footwear. Operated under Capri Holdings, the brand combines a strong retail footprint with a lifestyle positioning and offers career paths across multiple premium labels within the parent group.
Role & Responsibilities
- Drive personal and store sales performance through coaching, floor leadership and execution of sales strategies.
- Assist upper management with daily operational tasks, including key opening and closing duties and store administration.
- Supervise, mentor and motivate the sales team to deliver exceptional client experiences and achieve KPIs.
- Develop and maintain customer relationships through clienteling, styling guidance and product knowledge.
- Ensure adherence to customer service standards, loss-prevention procedures and visual merchandising directives.
- Demonstrate flexibility and support store needs in a fast-paced retail environment, including multi-tasking across responsibilities.
Qualifications
- Minimum 2+ years of relevant retail experience.
- Proven ability to lead, mentor and develop store-level teams.
- Strong clienteling and customer relationship skills with a focus on repeat business and personalized service.
- Energetic, motivated brand ambassador with an affinity for fashion and luxury retail.
- Technologically savvy with the ability to learn point-of-sale and CRM systems quickly.
Skills
Experience
At least 2 years of retail experience, preferably with supervisory or lead responsibilities; prior experience in luxury or premium retail environments is advantageous.
Education
High school diploma or equivalent required; additional education or training in fashion, retail management or a related field is advantageous.
Benefits
Cross-Brand Discount; Flexible schedule; Internal mobility across Versace, Jimmy Choo and Michael Kors; Exclusive employee sales; Clothing allotment
Culture
Michael Kors fosters a fast-paced, creative retail culture that values style, customer engagement and internal development. As part of Capri Holdings, the organisation emphasizes inclusivity, mobility across premium brands and mentoring to support individual growth.