Sales Supervisor
Michael Kors Sales Supervisor (Part-time) in Ottawa — lead store operations and clienteling. Compensation: CAD 17.60–19.00/hr.
Overview
Michael Kors is a global luxury lifestyle brand known for ready-to-wear, accessories and leather goods. The label is part of Capri Holdings Limited and operates an international retail network and wholesale channels. As an employer, the brand emphasizes fashion-led merchandising, customer-focused retail operations and internal mobility across the broader Capri portfolio.
Role & Responsibilities
- Support store leadership in driving sales results through strategic execution and hands-on coaching.
- Perform and oversee key opening and closing procedures and daily operational tasks to ensure smooth store performance.
- Coach and mentor sales staff to elevate customer service, selling skills and styling techniques.
- Develop and nurture client relationships through active clienteling and personalized service.
- Exercise leadership during peak trading periods, delegating tasks and managing the team’s daily priorities.
- Demonstrate flexibility in scheduling and adapt to changing operational needs in a fast-paced retail environment.
Qualifications
- Minimum 2+ years of relevant retail experience, preferably within premium or luxury fashion.
- Proven leadership or supervisory experience with a strong aptitude for coaching and mentoring.
- Demonstrable clienteling experience and ability to build lasting customer relationships.
- Comfortable executing opening/closing procedures and essential store operations.
- Energetic, self-motivated and brand-focused with a commercial mindset.
Skills
Experience
At least 2 years of retail experience with demonstrated supervisory responsibilities; experience in luxury or premium fashion retail strongly preferred.
Education
High school diploma or equivalent required; post-secondary education in fashion, retail management or a related field is an asset.
Benefits
Cross-Brand Discount; Flexible schedule; Internal mobility across Versace, Jimmy Choo, Michael Kors; Exclusive Employee Sales; Clothing Allotment
Culture
The brand fosters a fast-paced, customer-centric retail culture where creativity and commerciality intersect. Emphasis is placed on professional development, internal mobility across the Capri Holdings portfolio and delivering elevated service in a luxury environment.