Sales Supervisor

Overview

Michael Kors is a global luxury lifestyle brand known for sophisticated ready-to-wear, accessories and footwear. The brand is part of Capri Holdings Limited, a fashion group that includes other maisons such as Versace and Jimmy Choo. As an employer, Michael Kors offers roles across retail, product and corporate functions with an emphasis on style, brand stewardship and international mobility.

Role & Responsibilities

• Lead and coach sales associates to achieve individual and store KPIs while maintaining exemplary customer service standards.
• Support upper management in executing strategic initiatives to drive sales and store performance.
• Perform and oversee key opening, closing and daily operational tasks to ensure efficient store functioning.
• Develop client relationships through targeted clienteling, trend knowledge and coaching of styling techniques.
• Exercise hands-on leadership and multitasking to empower the team and maintain consistent brand presentation.

Qualifications

• Minimum 2+ years of relevant retail experience.
• Demonstrated ability to coach and motivate a retail team to achieve sales objectives.
• Proven clienteling and relationship-building skills.
• Flexible, self-starting attitude with an interest in personal leadership development.

Skills

Experience

Minimum of 2+ years in retail sales; supervisory or team‑lead experience preferred, with a track record of meeting sales targets and delivering high-touch client service.

Education

High school diploma or equivalent; tertiary study in fashion, retail or business management preferred.

Benefits

Cross-Brand Discount; Flexible schedule; Internal mobility across Versace, Jimmy Choo and Michael Kors; Exclusive Employee Sales; Clothing Allotment

Culture

The workplace is fast-paced, style-driven and customer-centric, valuing brand ambassadorship and commercial rigor. Employees are encouraged to develop leadership capabilities and may pursue internal mobility across the group’s luxury brands.