Sales Supervisor

Overview

Michael Kors is a global luxury lifestyle brand known for accessible luxury in ready-to-wear, handbags, footwear and accessories. Operated under Capri Holdings Limited, the brand maintains a strong retail footprint and emphasizes elevated customer service, visual merchandising and commercial creativity. As an employer, it offers fast-paced retail roles with opportunities for cross-brand mobility within the Capri Holdings portfolio.

Role & Responsibilities

• Support store leadership in executing sales strategies to achieve personal and store targets.
• Supervise daily store operations, including key opening and closing procedures and cash handling.
• Coach and mentor sales associates on clienteling, styling techniques and product knowledge to build lasting customer relationships.
• Ensure consistent delivery of brand-standard customer service and maintain visual merchandising standards.
• Delegate tasks, manage shift coverage and multi-task across operational priorities to sustain store performance.

Qualifications

• Minimum 2+ years of relevant retail experience, preferably in a supervisory or lead capacity.
• Demonstrated ability to lead, motivate and develop a frontline retail team.
• Strong customer orientation with proven clienteling and relationship-building skills.
• Flexible, proactive and able to perform in a fast-paced, results-driven environment.
• Technologically comfortable with retail systems and digital sales tools.

Skills

Experience

At least two years of progressive retail experience with demonstrated sales performance; prior supervisory or lead responsibilities preferred.

Education

High school diploma or equivalent required; post-secondary coursework in fashion, retail management or business is preferred.

Benefits

Cross-Brand Discount; Flexible schedule; Internal mobility across Jimmy Choo and Michael Kors; Exclusive Employee Sales; Clothing Allotment

Culture

Michael Kors fosters a high-energy, fashion-focused retail culture that prizes customer experience, visual excellence and commercial discipline. The workplace rewards entrepreneurial initiative and offers internal mobility across Capri Holdings brands for employees seeking career progression.