Sales Supervisor

Overview

Michael Kors is a global luxury fashion brand operating within Capri Holdings Limited. The label is recognized for its accessible luxury lifestyle products and operates boutiques worldwide. As part of Capri Holdings, Michael Kors offers cross-brand opportunities and career mobility across a portfolio of premium brands.

Role & Responsibilities

• Drive store and personal sales through strategic execution and alignment with management objectives.
• Supervise daily store operations, including key opening and closing duties and adherence to operational procedures.
• Coach and mentor sales associates on clienteling, styling techniques and elevated customer service.
• Foster long-term customer relationships through proactive outreach and product knowledge.
• Empower the sales team to meet performance standards while managing multiple priorities in a fast-paced environment.

Qualifications

• Minimum 2+ years of relevant retail experience.
• Proven ability to mentor and develop retail staff with a focus on achieving sales targets.
• Strong interpersonal skills and a demonstrated passion for fashion and brand representation.
• Comfortable with multi-tasking and operational responsibilities (opening/closing, visual standards).

Skills

Experience

At least 2 years of direct retail experience, ideally including supervisory responsibilities; experience in luxury or premium retail and demonstrated success in clienteling and meeting sales targets is preferred.

Education

High school diploma or equivalent; additional retail, sales or leadership training is advantageous.

Benefits

Cross-Brand Discount; Flexible schedule; Internal mobility across Versace, Jimmy Choo and Michael Kors; Exclusive Employee Sales; Clothing Allotment

Culture

Michael Kors operates within a fast-paced, fashion-forward retail environment that values style, commercial drive and customer-centricity. As part of Capri Holdings, the brand emphasizes inclusivity, diversity and internal mobility across its luxury portfolio.