Sales Supervisor

Overview

Michael Kors is an international luxury lifestyle brand known for modern, jet-set ready accessories and apparel. The label is part of Capri Holdings, a global fashion group that houses multiple premium brands. As an employer, Michael Kors operates within a fast-moving retail network that emphasizes brand-led customer experience, visual standards, and professional development.

Role & Responsibilities

• Recruit, train and develop store sales associates, ensuring positions are staffed with qualified personnel in a timely manner
• Lead by example on the selling floor to drive sales performance and achieve store KPIs
• Coach and mentor associates to deliver the highest level of customer service and clienteling
• Ensure strict adherence to all operational procedures, including cash handling, inventory control and loss prevention
• Implement and maintain corporate merchandising and visual directives to uphold brand standards
• Support daily store management tasks such as shift coordination, scheduling and performance feedback

Qualifications

• Minimum 3 years of sales management or retail supervisory experience
• Proven operational competence in a retail environment
• Excellent verbal communication and interpersonal skills
• Demonstrated leadership and people‑development capability
• Availability to work retail hours, including weekends and peak trading periods

Skills

Experience

Minimum three years' experience in sales management or a supervisory role within retail; prior experience in premium or luxury fashion retail is strongly preferred.

Education

High school diploma required; post‑secondary education in business, fashion, retail management or a related field preferred.

Culture

Michael Kors fosters a creative, fast‑paced retail culture with a strong emphasis on brand presentation and customer experience. The environment rewards commercial acumen, initiative and talent development while promoting inclusivity and professional growth within the Capri Holdings group.