Sales Associate

Overview

Michael Kors is a global luxury lifestyle brand within the Capri Holdings Limited group, recognised for its accessible luxury in ready-to-wear, handbags, footwear and accessories. The brand operates an international retail network and positions itself on strong product storytelling, elevated customer service and visually-driven merchandising. As an employer, Michael Kors emphasizes commercial performance, brand representation and professional growth within a fast-paced retail environment.

Role & Responsibilities

• Act as an MK Ambassador by delivering exceptional, elevated customer experiences that drive loyalty and repeat business.
• Maintain consistent client communication using all available clientelling apps and tools to nurture and expand clientele.
• Provide day-to-day floor and stock presence, ensuring visual standards and merchandise availability.
• Collaborate proactively with the management team to analyse store performance and convert business opportunities into sales.
• Leverage Product Knowledge packs to become a Selling Expert capable of advising customers with confidence and passion.
• Interpret sales results and customer data to identify opportunities and contribute to achieving store targets.

Qualifications

• Relevant retail sales experience and enthusiasm for working in a fast-paced, customer-facing environment.
• Strong interpersonal skills with a proven ability to collaborate, motivate and inspire team members.
• Technological proficiency and comfort using digital tools to support clientelling and sales processes.
• Effective communication skills; proficiency in the local language is preferable.

Skills

Experience

Previous experience in retail sales, preferably within fashion or luxury segments, demonstrating a track record of delivering customer-focused results in a fast-paced store environment.

Benefits

Competitive compensation package; attractive commission scheme; clothing allowance

Culture

Michael Kors fosters a creative, team-oriented retail culture focused on exceptional customer service and commercial results. The brand values energetic ambassadors who collaborate across store teams and provides career development within a global luxury retail network. Capri Holdings also emphasises equal opportunity and an accessible recruitment process.