Sales Associate
Michael Kors in Waterloo, NY is hiring a Part‑time Sales Associate to drive sales, deliver exceptional client service and support store operations.
Overview
Michael Kors is a global luxury lifestyle brand within Capri Holdings Limited, recognised for accessible luxury in ready-to-wear, handbags, footwear and accessories. As an employer, the brand offers a fast‑paced retail environment that emphasises client experience, visual excellence and continuous development across a worldwide store network.
Role & Responsibilities
- Achieve and exceed individual sales targets through consultative selling and proactive client outreach.
- Deliver an elevated level of customer service and cultivate lasting client relationships using a client book.
- Demonstrate thorough product knowledge across merchandise assortments and maintain awareness of market and fashion trends.
- Manage post‑sale details including shipping, alterations coordination and special client requests to ensure satisfaction.
- Maintain the selling floor and stockroom: merchandising, replenishment, inventory control and participation in inventories.
- Operate Point‑of‑Sale systems accurately; execute register functions and comply with POS and cash‑handling policies.
- Adhere to store scheduling, time and attendance policies and participate in required training and store meetings.
- Resolve client complaints promptly and escalate to management when necessary to protect the brand experience.
Qualifications
- Minimum 2 years of retail sales experience, preferably within fashion or luxury retail.
- Proven track record of meeting sales targets and building repeat clientele.
- Strong communication, interpersonal and clienteling skills.
- Reliable attendance and the ability to work a retail schedule including weekends and peak periods.
Skills
Experience
Minimum two years of hands‑on retail sales experience, ideally within fashion or luxury retail environments with demonstrated success in client development and achieving sales targets.
Education
High school diploma or equivalent; retail or fashion‑related vocational coursework preferred.
Culture
The brand fosters a fast‑moving, fashion‑centric retail culture that prizes impeccable client service and commercial performance. Team members operate within a collaborative store environment that encourages product knowledge, professional growth and respect for diversity and inclusion.