Sales Associate
Michael Kors seeks a Part-time Sales Associate in San Francisco to drive sales and build lasting client relationships (up to $20/hr).
Overview
Michael Kors is a global luxury lifestyle brand known for accessible luxury in ready-to-wear, handbags and accessories. The brand is part of Capri Holdings, a multinational fashion group that includes other luxury labels. As an employer, Michael Kors operates high-volume retail boutiques and emphasizes commercial excellence, polished client service and ongoing retail training.
Role & Responsibilities
- Achieve and exceed individual sales targets through proactive selling and client development.
- Deliver exceptional customer service, build and maintain a repeat client base using the client book and clienteling techniques.
- Demonstrate deep product knowledge and keep abreast of fashion and market trends to inform merchandising and selling.
- Manage transaction processing and Point-of-Sale operations, including proper register functions and compliance with POS policies.
- Support store operations: maintain merchandising standards, stockroom inventory, receiving/shipping procedures and participate in inventories.
- Follow up on sales details post-transaction (shipping, alterations and special requests) to ensure client satisfaction.
- Adhere to scheduled hours, time-and-attendance policies and participate in store training and development programs.
Qualifications
- Minimum 2 years of retail sales experience, preferably within luxury, fashion or premium retail.
- Proven ability to meet sales targets and perform clienteling to develop long-term client relationships.
- Strong verbal communication and proven complaint-resolution skills.
- Capacity to perform operational tasks including inventory control, receiving/shipping paperwork and register reconciliation.
- Flexible availability to work retail schedules, including evenings and weekends.
Skills
Experience
Minimum two years of retail experience, with demonstrated success in sales generation, client development and operational retail tasks; luxury or premium brand experience preferred.
Education
High school diploma or equivalent; post-secondary coursework in retail, fashion or business is advantageous.
Culture
Michael Kors cultivates a fast-paced, fashion-driven retail culture focused on polished client service and commercial performance. The brand invests in frontline training and encourages a collaborative store environment where product knowledge and client relationships are highly valued.