Sales Associate

Overview

Michael Kors is a global luxury lifestyle brand known for ready-to-wear, handbags, footwear and accessories. The brand operates an international retail network and is part of Capri Holdings Limited, a multinational fashion group. As an employer, Michael Kors emphasizes brand heritage, elevated client service and professional development within a retail and boutique environment.

Role & Responsibilities

• Deliver elevated levels of sales and client service to achieve individual and store sales targets
• Build and sustain long-term client relationships through personalised engagement and follow-up
• Adhere to all sales-related policies, procedures and loss-prevention protocols
• Maintain stockroom and selling-floor merchandising standards, including accurate inventory control and replenishment
• Support store operations including visual presentation, floor moves and servicing clients in a fast-paced environment

Qualifications

• 1–3 years of relevant retail sales experience
• Excellent verbal communication and interpersonal skills
• Customer-first orientation with strong persuasion and active listening skills
• Ability to work a flexible, retail schedule including weekends and holidays
• Eligible to work in Canada

Skills

Experience

1–3 years of relevant sales experience, preferably in a retail or fashion environment.

Education

High school diploma or equivalent; post-secondary studies in fashion, retail or related fields considered an asset.

Culture

The workplace culture blends a fast-paced retail energy with an emphasis on elevated client service and brand representation. Michael Kors values inclusivity and provides reasonable accommodations through its Talent Acquisition process, reflecting Capri Holdings’ broader commitment to equal opportunity.