Sales Associate
Michael Kors is hiring a Part-time Sales Associate in Rosemont, IL to drive sales and deliver luxury client service.
Overview
Michael Kors is an international luxury fashion house known for ready-to-wear, accessories and leather goods. The brand operates within Capri Holdings and maintains a global retail network that emphasizes contemporary American luxury and customer-facing retail excellence.
Role & Responsibilities
- Achieve and exceed individual sales targets through elevated service and product expertise.
- Develop and maintain lasting client relationships and actively use a client book to drive repeat business.
- Demonstrate thorough knowledge of merchandise, trends and brand positioning to advise clients effectively.
- Manage post-sale details including shipping, alterations and special requests to ensure client satisfaction.
- Deliver exceptional customer service and resolve client issues quickly and professionally.
- Maintain visual standards: keep the selling floor neat, organized and appropriately stocked.
- Support inventory, receiving and stockroom operations; participate in store inventories and adhere to shipping/receiving protocols.
- Comply with Point-of-Sale procedures and correctly execute all register functions.
- Attend required training, meetings and adhere to scheduled hours, time and attendance policies.
Qualifications
- Minimum 2 years of retail sales experience.
- Proven ability to meet or exceed sales targets and drive clienteling activities.
- Excellent interpersonal and customer-service skills with a polished, fashion-focused demeanour.
- Familiarity with Point-of-Sale systems and retail inventory procedures.
- Flexible availability to work evenings, weekends and holidays as required by store scheduling.
Skills
Experience
At least 2 years of retail sales experience; prior experience in fashion or luxury retail preferred.
Education
High school diploma or equivalent; retail or fashion-related coursework is a plus.
Culture
The brand fosters a fast-paced, client-focused retail culture that values product knowledge, polished service and commercial performance. Store teams operate within a collaborative environment that prioritizes training, development and a strong attention to brand presentation.