Sales Associate (Part-time, 20 hrs/week)

Overview

Michael Kors is an American luxury lifestyle house offering ready-to-wear, accessories, footwear and fragrances globally. The brand operates internationally through flagship stores, concessions and wholesale partners and is part of Capri Holdings Limited. As an employer, Michael Kors positions itself within the premium retail sector with a strong emphasis on brand presentation, client service excellence and international growth.

Role & Responsibilities

• Deliver exceptional, personalised customer service and professional product advice to drive sales of the brand’s collections.
• Achieve and strive to exceed individual and store sales targets while executing company sales strategies and promotions.
• Develop and maintain a loyal client base through proactive clienteling, follow-up and relationship management.
• Support implementation of Visual Merchandising standards to ensure an elevated and brand‑consistent in-store presentation.
• Perform cashier duties and accurate point-of-sale transactions in accordance with store procedures.
• Adhere to corporate policies, store processes and loss-prevention guidelines to maintain operational standards.

Qualifications

• Completed vocational training in retail sales or an equivalent qualification.
• Minimum of two years’ experience in retail, preferably within luxury or premium brand environments.
• Dynamic, service-oriented personality able to convey passion for the brand and inspire customers and colleagues.
• Proactive mindset with strong sense of urgency, responsibility and teamwork.
• Polished, professional appearance and a customer-first approach.
• Fluency in German and good command of English.

Skills

Experience

At least two years of hands-on retail experience, preferably within luxury or premium fashion, with a proven record of meeting sales targets and building long-term client relationships.

Education

Vocational qualification in retail sales or comparable educational background.

Culture

The workplace culture combines a fast-paced retail environment with a strong focus on creativity, refined customer service and brand stewardship. Teams operate collaboratively to deliver elevated client experiences and maintain high standards of visual presentation; diversity, inclusion and accessibility are promoted throughout recruitment and workplace practices.