Sales Associate

Overview

Michael Kors is a global luxury fashion brand known for accessible modern American sportswear and accessories. As part of Capri Holdings, Michael Kors operates internationally with a strong retail network across EMEA, offering employees exposure to a multicultural environment and structured retail career paths within a global luxury portfolio.

Role & Responsibilities

• Act as a Michael Kors Ambassador by delivering exceptional, elevated customer experiences that drive loyalty and repeat business.
• Maintain consistent client communication using all available clienteling apps and tools to develop and grow customer relationships.
• Maintain polished floor presentation and responsible stock-room management to support sales and visual standards.
• Use Product Knowledge packs to become a product and selling expert capable of advising customers with confidence and passion.
• Collaborate closely with the store management team to analyse business results, identify opportunities and drive store performance and sales.
• Demonstrate professional conduct and lead by example within the sales team, contributing energy and a positive approach to store objectives.

Qualifications

• Relevant retail sales experience in a fast-paced environment and demonstrable enthusiasm for fashion and luxury retail.
• Proven ability to collaborate effectively within a team and to inspire colleagues to achieve commercial targets.
• Technology proficient with experience using clienteling or CRM tools to enhance customer engagement and sales.
• Strong verbal communication skills; local language (French) is preferred to service the store’s clientele.

Skills

Experience

Previous retail sales experience in fashion or luxury retail, ideally within a fast-paced store environment. Demonstrated track record of meeting sales targets and using clienteling/CRM tools to develop repeat business.

Education

High school diploma or equivalent; vocational retail or sales training is an advantage.

Benefits

Competitive compensation package; attractive commission scheme; employee discount; clothing allowance.

Culture

The Michael Kors retail organisation emphasises a dynamic, multicultural workplace where passion for fashion and teamwork are central. The brand values energy, optimism and personal development, offering employees exposure to international retail standards within the Capri Holdings group.