Sales Associate
Michael Kors seeks a Part-time Sales Associate in Mashantucket, USA to drive sales and build client relationships through elevated customer service.
Overview
Michael Kors is a global luxury lifestyle brand within the Capri Holdings portfolio, recognized for its contemporary ready-to-wear, accessories and footwear. The brand operates internationally across retail, wholesale and digital channels and is known for a commercial, design-driven approach to accessible luxury that emphasizes elevated customer experience and retail excellence.
Role & Responsibilities
- Achieve and exceed individual sales targets through proactive selling and relationship development.
- Deliver an elevated level of customer service, build repeat clientele and maintain the client book for long-term relationships.
- Demonstrate comprehensive product knowledge and present merchandise in a manner consistent with brand standards.
- Manage post-sale details including shipping, alterations coordination and special client requests to ensure satisfaction.
- Process Point-of-Sale transactions accurately and comply with all POS procedures and sales-related policies.
- Support visual merchandising and floor moves; keep selling floor and stockroom organized, stocked and presentation-ready.
- Participate in inventory counts, training sessions and meetings as directed by store management.
- Represent the brand professionally at all times and resolve client issues promptly and effectively.
Qualifications
- Previous retail sales experience; prior experience in luxury, fashion or boutique environments preferred.
- Demonstrated ability to meet sales targets and develop client relationships (clienteling experience preferred).
- Excellent verbal communication, interpersonal skills and a customer-focused demeanour.
- Availability to work a flexible, part-time schedule including weekends, evenings and holidays as required.
- Attention to detail, reliability in attendance and the ability to follow brand policies and merchandising standards.
- Native American preference will be applied where applicable in accordance with tribal laws.
Skills
Experience
Prior retail sales experience is required; experience within luxury fashion or a boutique environment and a proven track record of achieving sales targets and cultivating repeat clientele is preferred.
Education
High school diploma or equivalent preferred; formal education in retail, fashion or hospitality is an advantage but not required.
Culture
The brand fosters a fast-paced, fashion-forward retail environment that values polished client service, commercial acumen and team collaboration. Store teams are customer-centric and focused on professional development through training and on-the-floor coaching.