Sales Associate
Michael Kors Sales Associate (Part-time) in Madrid — retail role at Capri Holdings offering commission, employee discount and clothing allowance.
Overview
Michael Kors is a global luxury lifestyle brand specializing in ready-to-wear, accessories and footwear. Operating across freestanding stores, outlets and wholesale concessions in EMEA, the brand is part of Capri Holdings and maintains a retail organisation focused on product storytelling, clienteling and elevated customer service.
Role & Responsibilities
- Act as an MK Ambassador by delivering exceptional, on-brand customer experiences to drive loyalty and repeat business.
- Maintain active client communication using all available clienteling apps and tools to grow and nurture the client base.
- Maintain floor presence, visual merchandising and stockroom organisation to ensure product availability and presentation.
- Collaborate closely with store management to support store performance, KPI delivery and team objectives.
- Use Product Knowledge packs to become a selling expert and confidently advise customers on product features and benefits.
- Monitor and interpret business results to identify opportunities and convert them into sales.
Qualifications
- Relevant retail sales experience and enthusiasm for working in a fast-paced fashion environment.
- Demonstrated ability to collaborate, motivate and contribute positively within a team.
- Comfortable using retail technology to enhance sales and customer experience, including clienteling apps and POS systems.
- Strong conversational English and effective interpersonal communication skills.
Skills
Experience
Previous retail sales experience in a fast-paced environment, ideally within premium or luxury fashion; experience using clienteling tools and retail technology is preferred.
Education
High school diploma or equivalent; vocational retail or fashion training advantageous.
Benefits
Competitive compensation package; Attractive commission scheme; Employee discount across Jimmy Choo and Michael Kors; Clothing allowance
Culture
Retail teams are fast-paced, multicultural and performance-oriented, with a strong emphasis on collaboration, professional development and customer obsession. As part of Capri Holdings, the employer promotes inclusion and equal opportunity across its workforce.